Any Engine. Any Fleet. Any Location.

REMOTE OR ON-SITE. REACTIVE TO PREDICTIVe by Condition Monitoring

EAS embeds diesel engine specialists directly into your operation. We work as part of your team, learning your fleet and delivering hands-on technical support across all brands. As the relationship grows, we scale with you, from reactive support through to data-driven asset management and full lifecycle outsourcing.

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Built on Four Core Pillars

At EAS, we help businesses extend engine life, reduce downtime, and unlock the true potential of their assets. As brand-agnostic specialists with globally scalable services and data-driven insights, we ensure your operations stay productive, reliable, and future-ready.

Integrity

Independent, transparent, brand-agnostic

Integration

Your entire engine lifecycle, integrated under one roof

Collaboration

Partnering for your success.

Innovation

Free from rigid rules, full of solutions

Let's transform your engine support - one coordinated solution.

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Our Engine & Asset Support Packages

EAS offers three scalable service packages to support the complete engine lifecycle. Here are our three core offerings-designed to grow with your operation, from dedicated technical support to data-driven asset management.

Embedded Support (Level 1)

Dedicated engine specialists integrated into your operation.

Core Offering

Engine diagnostics, repair & improvement as primary focus
All specialty tooling & diagnostic equipment on-site
Fully certified, site-approved technicians ready on arrival
Embedded under site supervision, part of your team
Flexible support for general workshop duties when needed
Continuous product & site-specific training for our technicians

Integrated Support (Level 2)

Data-driven maintenance with parts logistics and strategic oversight.

Proactive Support

All Embedded Support features (specialists, tooling, site integration)
Consignment parts container financed and stocked on-site
Your dedicated Solutions Manager with hybrid site-based/remote support
Monitoring, analysis, and actionable reporting, plus we implement interventions
OEM warranty identification, processing, and direct billing capability
Complete lifecycle partnership: maintenance strategies, procurement, disposal

Predictive Support (Level 3)

Data-driven failure prevention — using monitoring, service history, and oil analysis to catch problems before they become breakdowns.

Predictive Protection

All Embedded + Integrated features (specialists, parts, Solutions Manager)
Telematics monitoring and alert response, using your existing site systems or supplied through our network
Unified service data combining failure history, oil analysis, and condition reports
Remote monitoring available through our specialist network, contact us for availability
Predictive maintenance recommendations based on fleet data and service history

Service levels are tailored to each engagement. Not all features may be available at every site or stage of the partnership. Contact us to discuss what's right for your operation.

Premium/Enterprise (Level 4)

The ultimate partnership — complete global support, tailored for large-scale enterprises.

Advanced Analytics & Extended Warranty

All features from Advanced Support, plus:
Full telematics integration & real-time engine monitoring
Operator & fleet performance benchmarking
Advanced predictive analytics for maximum uptime
Extended warranty qualification support
Priority access to performance guarantees (when managed fully by us)

Engine Leasing (Level 5)

The ultimate partnership — complete global support, tailored for large-scale enterprises.

Total Asset Responsibility

Complete maintenance & repair outsourcing
Fixed monthly/annual fee—covers all-inclusive services (individually quoted)
Guaranteed uptime Service Level Agreements
Dedicated on-site team for full asset responsibility
Executive dashboards, strategic asset planning, process ownership
Lifecycle management (acquisition through disposal)
Comprehensive reporting & integration
Performance guarantee and financial risk transfer

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Packages

5 Levels of Engine Support

Every operation has different needs. That's why EAS offers five scalable service packages — designed to deliver the right level of support for your engines and assets, from essential care to full-spectrum management.

Level 1: Asset Health Management

Quarterly engine inspections by certified specialists
Comprehensive health reports & actionable recommendations
Data trending & pattern identification (using inspection and client data)
Flexible integration with your software/workflows
Independent technician reports (repairs via our network or your team)

Level 2: Specialist Technicians & Tooling

On-site OEM-trained engine technicians
Schedule/roster-matched support for mining, industrial, and critical operations
Specialist diagnostic and supervisionrepair tooling kept on site
Field service vehicles supplied
Seamless integration—our techs bolster your team, under your site

Level 3: Proactive Data-Driven Management

All features from Level 2, plus:
Dedicated Customer Solutions Engineer—your technical expert & strategic partner
Proactive maintenance strategies using fleet data/history
Monthly/quarterly performance reporting with ROI insights
OEM collaboration & strategic meetings
Warranty management & claims optimization
Predictive maintenance recommendations & oil sample monitoring
Service history management
Performance guarantees available (conditions apply)

Level 4: Advanced Analytics & Extended Warranty

All features from Level 3, plus:
Full telematics integration & real-time engine monitoring
Operator & fleet performance benchmarking
Advanced predictive analytics for maximum uptime
Extended warranty qualification support
Priority access to performance guarantees (when managed fully by us)

Level 5: Total Asset Responsibility (MARC Contracts)

Complete maintenance & repair outsourcing
Fixed monthly/annual fee—covers all-inclusive services (individually quoted)
Guaranteed uptime Service Level Agreements
Dedicated on-site team for full asset responsibility
Executive dashboards, strategic asset planning, process ownership
Lifecycle management (acquisition through disposal)
Comprehensive reporting & integration
Performance guarantee and financial risk transfer

Why EAS

Protect and maximize the value of your engines and assets. We partner with you to keep your engines running reliably, efficiently, and without compromise.